ExpressExtension Support

[E-File Error Code R0000-671-01] How do I resolve it?

IRS Error Code [R0000-671-01]:

Rejection Message: Your spouse's birth date is missing - Please enter the spouse's date of birth.

What does it mean: The IRS has rejected your extension since you haven’t entered the birth date of the spouse.

Resolution: You have to enter your spouse’s birth date and re-transmit the extension. However, if you have already entered the information, contact our support team at 803.514.5155 for further assistance.

Here's how you enter your spouse’s birth date information in your return,

1. Log in to your account.
2. On the dashboard, under Personal Extensions - Form 4868, identify the rejected return. Then, click the Rejected by the IRS button found against it.
3. On the errors page, click the Fix Me button against the error code R0000-671-01
4. You'll land in the Taxpayer's Basic information page.
5. Under Spouse Information, enter the birth date information of your spouse.
6. Click Transmit to re-transmit your return to the IRS at no additional cost.

We'll keep you informed on the status of the return once we hear back from the IRS.