ExpressExtension Support

What if I lost my Mobile device in which I installed the authentication app?

If you have lost the mobile device where you installed the authentication app, it's important to act quickly to secure your accounts. Here are the steps you can take:

1. Access your accounts from a trusted device: If you have another device, like a laptop or tablet, try logging in from that device to see if you can still access your accounts.

2. Contact our ExpressExtension support team: If you're unable to access your accounts, reach out to our support team at 803-514-5155 or chat with us. Let us know that you lost your phone and cannot access your accounts. We will verify your identity and help restore your access.